Privacy Policy

Effective Date: January 1, 2026

Mold Restoration Specialist LLC respects your privacy. This policy explains what information we collect when you visit our website or contact us, how we use it, and the choices you have. We've kept it simple and straightforward so you know exactly where you stand.

Information We Collect

When you contact us through our website, by phone, or by email, we collect the information you give us. That includes your name, phone number, email address, property address, and details about the mold issue you're dealing with.

We also collect basic technical information automatically when you visit our site, such as your IP address, browser type, device type, and the pages you view. This helps us understand how people find and use our website.

How We Use Information

We use your information to respond to your inquiries, schedule inspections and remediation work, provide estimates, and follow up on completed jobs. We also use it to send appointment reminders and service updates.

We may use your contact details to share occasional updates about our services or seasonal maintenance tips. You can opt out of those messages at any time. We never sell your personal information to anyone.

Cookies and Tracking

Our website uses cookies and similar technologies to keep the site running smoothly and to remember your preferences. Cookies also help us see which pages are most useful so we can improve the site.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of the site may not work as well, but you can still contact us by phone or email.

Analytics and Third-Party Tools

We use third-party analytics tools, such as Google Analytics, to understand how visitors use our website. These tools collect information like pages visited, time on site, and general location. This data is aggregated and doesn't identify you personally.

We may also use third-party services for scheduling, email communication, or customer relationship management. These providers only access the information needed to perform their services and are required to protect it.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We share information only with trusted service providers who help us run our business, such as scheduling tools or email platforms, and only as needed to serve you.

We may disclose information if required by law, to comply with a legal process, or to protect the rights, property, or safety of Mold Restoration Specialist LLC, our customers, or others.

Data Retention

We keep your personal information for as long as needed to provide services, maintain business records, and meet legal requirements. When information is no longer needed, we securely delete or anonymize it.

If you ask us to delete your information and we're not required to keep it, we'll remove it from our active records.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. These include secure servers, restricted access to customer data, and regular reviews of our practices.

No method of transmission over the internet is completely secure, but we work hard to safeguard your information and respond quickly if any issue arises.

Your Rights

You have the right to request access to the personal information we hold about you, ask us to correct any errors, or request that we delete your information. You can also opt out of marketing communications at any time.

To exercise any of these rights, contact us using the details below. We'll respond promptly and help you however we can.

Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we'll post the revised policy on this page and update the effective date.

We encourage you to review this page occasionally so you stay informed about how we protect your information.

Privacy Contact